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Shipping & Returns

Shipping Policy

As a general rule, it will be delivered within 2 to 7 days after payment is confirmed. In Japan, it is shipped by Yamato Transport. We do not use the designated shipping company for shipping to some remote islands and overseas. ​ The selling price includes the shipping fee. * Please contact us for additional shipping charges for some remote islands and overseas shipments. * Customers are responsible for bank transfer fees and convenience store settlement fees. * If orders are concentrated, if there are consecutive holidays due to weekends and holidays, our company's holidays, and other times when there is a lot of work and before and after, it may take longer than usual to deliver. .. Please note.

Return & Exchange Policy

We cannot accept orders, cancellations or exchanges after payment. In the unlikely event that there is a defective product, we will contact us within 3 days after the product arrives, return it by freight collect, and then exchange it for a non-defective product or refund it. Please contact us once as it may take some time to prepare the product to be replaced. ​ * We do not accept returns if the product has been used once, the box is damaged, or the accessories are lost after the product arrives. In addition, we cannot return the product if the product is erroneously purchased, has different specifications, or has a different design due to the customer's convenience, so please check before purchasing.

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